Goal mapping’s 80 year heritage

Goal mapping’s 80 year heritage

The heritage of goal mapping stretches back to 1938 and the pioneering endeavours of Lawrence Miles in General Electric.  He took a step back from the ledgers of component costs, material costs and labour costs to explore how the greatest value could be delivered to...
The map is the new memo

The map is the new memo

Ah, remember the memo! How they would often start in a spirit of considerate open-ness, explaining the 3 or 4 options available to us and inviting our thoughts. Before, that is, they ruined it all by giving just enough hints that the decision was already made and...